Waiting in the queue at home affairs, I start to become impatient and resentful about the fact that I have to be here and have to wait for so long just to get my passport renewed. In some part of my mind there’s a conversation taking place about how it shouldn’t be like this, government departments should be more efficient, queues should move quickly and without friction.
And then I catch myself. The world in which this ideal version of home affairs exists is not a real one (not in South Africa anyway). In this world there are queues and delays. And there’s a choice – to feel frustrated and bemoan the state of bureaucracy, or to accept the world the way it is and adapt to it as best you can. Maybe take a book along with you and read it in the queue.
I’m not saying there isn’t a place for wanting to improve things, but if that’s your intention then find a constructive channel for it. If you’re just trying to get your passport renewed, probably best to accept and adapt.